This trailer set out with two main goals: Introducing players to the new rank system and presenting the first live-game chapter story and rewards. Taking the rank system complexity into account, we decided to record a voice-over with the actor who plays the first chapter’s agent (main NPC quest giver and merchant for the chapter), that roughly explained the system. This also offered an opportunity to introduce the agent’s personality. On the technical front, the main challenge was that tools used at the time didn’t support features like animation blending or layering, leaving us with a rather limited animation pool for all characters.